Water damage can be caused by many things – extreme storms and floods are becoming increasingly frequent, but natural disasters are not the only cause. Water damage can be caused by a burst sewage pipe, a leaking toilet, even by roof damage or as a result of a fire extinguishing process. If you home or your commercial property has sustained water damage, quick action is essential for keeping the damage to the minimum as well as for protecting your goods and the safety of everyone involved. The services that handle this type of mitigation and clean-up are water damage restoration companies – here are some tips to help you find a reliable service quickly.
Turn to Your Insurance Representative
Your insurance agent or the independent insurance broker that you purchased your property insurance from can provide you a list with the companies that you can contact or can take over the task of contacting a company from the list. The list will include only companies approved by your insurer, so they are likely to be reliable Phoenix water damage companies that have been verified by the insurer.
Carry Out Your Own Research
You don’t have to accept the recommendations made by your insurer – you can just as well choose to look for the right water damage clean-up company by yourself. If you choose this solution, be prepared that thorough research takes time. The quickest way to find a suitable service provider in a situation when every minute counts is by doing your research online – enter the query into your internet browser, identify three or four specialized companies in your area, check their websites to find out about their qualification, licenses, experience and about the technologies they use for damage mitigation and clean-up and check their reputation on review websites. Call the company that you consider the best – tell the person answering the phone about your problem, find out how the company handles the clean-up process, whether they can provide a long-term damage restoration plan and how long it will take the clean-up team to arrive at your property.
It is a good idea to inquire about the technologies used for extracting the water, for removing the remaining dirt and debris and for drying the affected spaces – you need a company that uses the latest, most efficient technologies available in the industry. If the timeframe seems too long, the technologies used are outdated or the company does not seem to have a clear and thorough mitigation plan for emergencies, call the next company on your list – a good and reliable water damage clean-up company responds fast (your ideal choice operates 24/7 customer service and can send you a team outside of working hours as well) and is able to quick relief for a dangerous situation.
Other Features that Make a Water Damage Clean-up Company a Good Choice
Ideally, the Phoenix water damage company that handles the clean-up should be able to provide assistance related to the insurance claims process, too. They should document the damage and the restoration process and they should provide you help with putting together your insurance claims file.